Unlocking a file by force (forced unlock)

Background

Starting point

The procedure in this topic assumes Skribenta is installed and configured for normal operation, and:

You have logged into Skribenta.
You are assigned to one of the following user roles: content provider, technical writer or administrator.
You have selected the workspace you want to work in.
A content file or a configuration file is created in the workspace.
The file is checked out.
The file is permanently locked.

Your need

You want to, for example edit or check in a file, but you can't because the file is permanently locked. You need to unlock the file.

The possibility

It is possible to unlock a file that has been permanently locked.

What you will learn

This instruction tells you how to unlock a permanently locked file.

The result

Result...

Overall steps

Browse to the file, then do a forced unlock operation on the file.

Time

Less than 1 minute

1. Make sure that the step(s) in section "Starting point" (see section "Background" above) are performed.

2. Browse to the locked file in the Workspace view or the Publications view.

In the Publications view, you can only browse to a content or configuration file that is connected to a publication.

3. Right-click the file.

A pop-up list opens.

4. In the pop-up list, select the file icon.

The File toolbar opens.

5. On the File toolbar, click More > Forced unlock.

A Confirm dialog box opens.

6. Click OK.

The file is unlocked.